Shipping policy

Shipping Policy – Zalvoni

Effective Date: June 2026

Thank you for shopping with Zalvoni. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are processed after successful confirmation.

  • Standard processing time is 1–3 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery times:

  • Within Pakistan: 3–7 business days

  • Delivery times may vary depending on location, courier operations, weather conditions, or other external factors.

Delivery dates are estimates and are not guaranteed.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before order confirmation.

  • Promotional free shipping offers may apply on selected orders.

4. Order Tracking

Once your order has been shipped, tracking details may be provided through email, SMS, or the selected communication method.

5. Delivery Conditions

  • Customers are responsible for providing accurate shipping details.

  • Delays caused by incorrect addresses or unavailable recipients are not the responsibility of Zalvoni.

6. Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect information:

  • Re-delivery charges may apply.

  • Orders may be cancelled according to store policies.

7. Damaged or Missing Orders

If your package arrives damaged or items are missing:

  • Contact Zalvoni within 48 hours of delivery.

  • Provide order details and supporting photos where applicable.

Requests submitted after this period may not qualify for review.

8. Order Cancellation

Orders may only be cancelled before shipment confirmation. Once shipped, orders will follow the Return & Refund Policy.

9. Policy Updates

Zalvoni reserves the right to update this Shipping Policy at any time without prior notice.

10. Contact Us

For shipping-related questions or support:

Store Name: Zalvoni
Email: zs2838491@gmail.com

By placing an order with Zalvoni, customers agree to this Shipping Policy.